Different Results On Search Over SUI & Mobile (Doc ID 1957658.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Functionality

ACTUAL BEHAVIOR
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Different results on Search over SUI & Mobile

User is having Leads records , observed the same search " My Open Leads" Provides different results compare to Mobile UI.

This is applicable to Opportunity too. Not sure why the same search criteria provides different records over SUI & Mobile.

 
EXPECTED BEHAVIOR
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See the same result for search " My Open Leads" in SUI and Mobile Sales

STEPS
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The issue can be reproduced at will with the following steps:
1. In SUI e Mobile Sales navigate to Leads

Cause

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