Subscription Management: Subscription Preferences Removed after Email Change Upload
(Doc ID 1959515.1)
Last updated on DECEMBER 23, 2022
Applies to:
Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]Information in this document applies to any platform.
Goal
After performing an upload with the import purpose of "Change Email Address", I noticed that under the Preferences tab in my contact record, their subscription preferences have been lost. Is this expected behaviour or is something not working as per design?
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Goal |
| Solution |
| References |