Fusion Applications BI Publisher : Unable To Print Performance Document Due To System Generating An Empty Page. (Doc ID 1960022.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Application Toolkit - Version 11.1.8.0.0 and later
Oracle Fusion Application Toolkit Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Performance

ACTUAL BEHAVIOR
---------------
The customer is not able to print the Performance Document as when the report is called a blank browser page appears


EXPECTED BEHAVIOR
-----------------------
The user should be able to print any reports in Fusion HCM.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Talent Mangement->Performance;
2. Go to My Evaluation or My Manager Evaluations tab, open the performance document and press button.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
1) MilestoneType: Customer Demo to confirm Fusion Talent setup

2) MilestoneDate (YYYY-MM-DD): 21/10/2014

3) NeedbyDate (YYYY-MM-DD): 21/10/2014

Cause

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