Actionable Email Approvals not Reflected in Fusion Applications

(Doc ID 1960637.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Oracle SOA Suite - Version 11.1.1.7.0 to 11.1.1.7.0 [Release 11gR1]
Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Oracle Fusion Financials Common Module Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Oracle Fusion Payables Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Oracle Fusion Purchasing Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms


All approvals fail to be reflected in Fusion Applications via email. All approvals work when approving from worklist.


The issue can be reproduced at will with the following steps:

  

Cause

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