Error: "A Password Must Be At Least 8 Characters Long and Contain At Least One Character That is not Alphanumeric, '_' or Whitespace" When Importing Resources (Doc ID 1960862.1)

Last updated on FEBRUARY 12, 2017

Applies to:

Instantis EnterpriseTrack - Version 8.0 and later
Instantis EnterpriseTrack Cloud Service - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

On : EnterpriseTrack 8.7 version, Resources

Customer is trying to import resources in Instantis 8.7 through excel file, error is received.

ERROR
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A password must be at least 8 characters long and contain at least one character that is not alphanumeric, '_' or white space.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to ET
2. Go to Configuration Workbench
3. Go to tab - Data Import and Export
4. Click on link - Import Data
5. Click on link - Resources
6. Click link - Upload Data, on the Resource row
7. Click button - Browse to choose the file: res_imp_test.csv
8. Click button - Upload

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot import resources using Excel file.

Cause

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