Web Tracking: 'Test Visitor Tracking Package' Shows that Script Tags are not Present (Doc ID 1961125.1)

Last updated on APRIL 12, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]
Information in this document applies to any platform.

Symptoms

When navigating to Settings > Setup > Tracking > Visitor Tracking > Test Visitor Tracking Package, and inputting an external web page URL to see if it is being properly tracked, users receive a Red X next to "Script Tags Present". The web page in question has all of the tracking scripts properly inputted, so why is this happening?

    

Cause

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