Synchronization error after setting filter on Account - Favorite (Doc ID 1961603.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

After setting a synchronization filter on Account of Favourite-true

Synchronization fails....

Error reported in popup :

Application experienced technical difficulties. Further troubleshooting should be done by technical support.
Error code:FC0020
 


error logs

@@@@code:FC0020
@@@@rref:soap_2015-01-13T16-12-37-485.xml.gz.bin
@@@@message:

 <TEXT>  The message is oracle.jbo.service.errors.ServiceException : JBO-25058: Definition EmailAddress of type Attribute is not found in SalesAccount..</TEXT>

 

or 

 

@@@@code:FC0020
@@@@rref:soap_2015-01-13T16-12-37-485.xml.gz.bin
@@@@message:

   

<TEXT>The message is oracle.jbo.service.errors.ServiceException : JBO-25058: Definition PreferredFunctionalCurrency of type Attribute is not found in SalesAccount..</TEXT>

 


  

  

Cause

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