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Hyperlinks: Test Email Link Works, but Live Email Link is Broken (Doc ID 1962058.1)

Last updated on DECEMBER 23, 2022

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

Links are working correctly when clicked from within an email test send, but when the live email is sent (e.g. from a campaign), the link is broken or redirects to an error page.

Cause

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In this Document
Symptoms
Cause
Solution
 Additional Resources
References


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