Unifier: Unable To Create A Word Template For Custom Print Using MS Word 2010 (Doc ID 1962086.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

On : Primavera Unifier 10.1 version, Administrative

Unable to create a Word Template for Custom Print using MS Word 2010. When saving the file, the following error is presented to the users: The file contains custom xml elements which are no longer supported by Word. If you save this file, these custom elements will be removed permanently


ERROR
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"The file contains custom xml elements which are no longer supported by Word. If you save this file, these custom elements will be removed permanently" when saving the custom print template

STEPS
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The issue can be reproduced at will with the following steps:
1. Open a new Word document in Word 2010
2. Import the *.xsd file from Unifier
3. Add at least one tag
4. Try to save the file as XML or XML 2003
5. Notice the error: The file contains custom xml elements which are no longer supported by Word. If you save this file, these custom elements will be removed permanently

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create Word Custom Print Templates using Word 2010.

Cause

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