My Oracle Support Banner

ERROR: When Opening Landing Page User Should Have Access To - "Access Denied - You do not have permission to perform this action" (Doc ID 1962844.1)

Last updated on MAY 31, 2018

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

It was confirmed by a Customer Administrator, and by Support, that any user in the Advanced Users - Marketing security group should have access to a landing page. Yet, despite this, user receives the following permission error when attempting to access the landing page asset:

    

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.