Error When Attempting to End Date a Customer Account Site (Doc ID 1962917.1)

Last updated on NOVEMBER 19, 2015

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

Manage Customers

When attempting to End Date a Customer Account Site, the following error occurs.

ERROR
-----------------------
The date range for a child record must be within the date range for its parent record. (HZ-120150)


STEPS
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The issue can be reproduced at will with the following steps:
1. Receivables > Billing > Manage Customers
2. Query a customer account and edit the account site
3. Populate the To Date = <any date>
4. Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot end date customer account sites

Cause

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