Unable To Detect Specific Hashtags In Facebook (Doc ID 1963251.1)

Last updated on JULY 11, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The topic has listed specific Source URLs but the topic is not pulling in the messages anticipated. Prior to the addition of the Source URLs, the topic was not pulling in messages from Facebook that fit the criteria.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms