My Oracle Support Banner

Why are the Sales Cloud folders Accounts, Opportunities & Lead missing from the Outlook Folder List? (Doc ID 1964017.1)

Last updated on NOVEMBER 08, 2019

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion CRM for Microsoft Outlook - Version 11.1.8.0.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Goal

Why are the Sales Cloud folders Accounts, Opportunities & Lead missing from the Outlook Folder List?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
 Why are the Sales Cloud folders Accounts, Opportunities & Lead missing from the Outlook Folder List?
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.