Agent Console Not Updating Time To Match System Clock on PC (Doc ID 1964387.1)

Last updated on JANUARY 26, 2015

Applies to:

Oracle Live Help On Demand - Version 1.0 to 1.0 [Release ATG v1]
Information in this document applies to any platform.

Goal

This article describes how to correct an issue where the timestamps in the Agent Console are not updated to match the time that is reflected by the computers system clock. 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms