Applying Credits Up To Zero Amount Payments Results In IBY_ACCT_ZERO_PMT_NOT_ALLD Error (Doc ID 1964467.1)

Last updated on JANUARY 26, 2015

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run PPR for a supplier who has one credit memo and a standard invoice the following error occurs.

ERROR
--------
Failed payment validation. Log shows following error: IBY_ACCT_ZERO_PMT_NOT_ALLD


STEPS
---------
The issue can be reproduced at will with the following steps:
1. Create a credit memo for -1000
2. Create a standard invoice for 1000 for the same supplier for which a credit memo is created
3. Submit PPR by selecting "Apply Credits Upto Zero Amount Payment" flag

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the payment to the supplier

Cause

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