Applying Credits Up To Zero Amount Payments Results In IBY_ACCT_ZERO_PMT_NOT_ALLD Error
(Doc ID 1964467.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Fusion Payments Cloud Service - Version 11.1.9.2.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to run PPR for a supplier who has one credit memo and a standard invoice the following error occurs.
ERROR
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Failed payment validation. Log shows following error: IBY_ACCT_ZERO_PMT_NOT_ALLD
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a credit memo for -1000
2. Create a standard invoice for 1000 for the same supplier for which a credit memo is created
3. Submit PPR by selecting "Apply Credits Upto Zero Amount Payment" flag
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot complete the payment to the supplier
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |