Mobile Approvals Fail With Error "Could not perform Action: Approve. Reason xxxxxxx was not found." (Doc ID 1964524.1)

Last updated on JULY 24, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

User submits a quote for approval. The approver receives an email which requires them to reply with the specific keyword to either approve or reject the quote. Here is a sample email body:

 

Cause

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