My Oracle Support Banner

Mobile Approvals Fail With Error "Could not perform Action: Approve. Reason xxxxxxx was not found." (Doc ID 1964524.1)

Last updated on DECEMBER 15, 2019

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

User submits a quote for approval. The approver receives an email which requires them to reply with the specific keyword to either approve or reject the quote. Here is a sample email body:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.