The Disbursement Bank Account LOV Displays The Same Bank Account Multiple Times (Doc ID 1964525.1)

Last updated on JANUARY 26, 2015

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Payments-Prepare and Record Payments

ACTUAL BEHAVIOR
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The Disbursement Bank Account LOV shows the same bank account multiple times when creating a payment via Payment Process Request.

EXPECTED BEHAVIOR
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The Bank account LOV should show bank accounts with no duplicates.

STEPS
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1. Submit a Payment Process Request.
2. In the Payment and Processing options tab, click on the Disbursement bank account LOV and notice the duplicate Bank account values.

BUSINESS IMPACT
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Due to this issue, users are confused as to how to select the correct bank account.

Cause

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