Managers and Approvers Stop Receiving Email Notifications for Transactions

(Doc ID 1964643.1)

Last updated on JULY 07, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

The Managers/Approvers STOP receiving email notification for any transactions like Purchase Order Approval, Hire an Employee approval, Absence Approval etc.... 

From the soa server logs, below exception can be seen.

 

Cause

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