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User Fails to Login to OSN After Modification of Login ID: How to Synchronize LoginId Change Into OSN? (Doc ID 1964933.1)

Last updated on MAY 08, 2023

Applies to:

Oracle Social Network Cloud Service - Version 11.1.9.0.0 to N/A
Information in this document applies to any platform.
Solution contains the steps on how to sync a change in login id from OIM to OSN.






Symptoms

On Oracle Social Network (OSN), after modifying the user information such as user login name / id in OIM, the user is unable to login to OSN, and the following error occurs:

 

 



To reproduce:
1. Modify user name in OIM
2. Attempt to login using OSN


 

How To Sync LoginId Change Into OSN?

Cause

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