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User Fails To Login To OSN After Modification Of Login ID: How To Synchronize LoginId Change Into OSN? (Doc ID 1964933.1)

Last updated on MARCH 29, 2021

Applies to:

Oracle Social Network Cloud Service - Version to [Release 11]
Oracle Social Network Cloud Service - Version to [Release 11]
Information in this document applies to any platform.
Solution contains the steps on how to sync a change in login id from OIM to OSN.


On Oracle Social Network (OSN) Release 9 or 10

After modifying the user information such as user login name / id in OIM, the user is unable to login to OSN, and the following error occurs:



The issue can be reproduced at will with the following steps:
1. Modify user name in OIM
2. Attempt to login using OSN


How To Sync LoginId Change Into OSN?


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