User Fails To Login To OSN After Modification Of Login ID: How To Synchronize LoginId Change Into OSN?
(Doc ID 1964933.1)
Last updated on MARCH 29, 2021
Applies to:Oracle Social Network Cloud Service - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 11]
Oracle Social Network Cloud Service - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 11]
Information in this document applies to any platform.
Solution contains the steps on how to sync a change in login id from OIM to OSN.
On Oracle Social Network (OSN) Release 9 or 10
After modifying the user information such as user login name / id in OIM, the user is unable to login to OSN, and the following error occurs:
The issue can be reproduced at will with the following steps:
1. Modify user name in OIM
2. Attempt to login using OSN
How To Sync LoginId Change Into OSN?
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