Bad Gateway 502 Error

(Doc ID 1965272.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Synchronization

When attempting to sync from Oracle Sales Cloud for Outlook ,
the following error occurs.

ERROR

Application experienced technical difficulties. Further troubleshooting should be done by technical support.
@@@@code:FC0090
@@@@rref:soap_2015-01-07T00-09-25-295.xml.gz.bin
@@@@message:The remote server returned an unexpected response: (502) Bad Gateway.

InnerExceptiond:The remote server returned an error: (502) Bad Gateway.



STEPS

The issue can be reproduced at will with the following steps:
1. Log into Outlook
2. Do a sync

Cause

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