Bad Gateway 502 Error

(Doc ID 1965272.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Synchronization

When attempting to sync from Oracle Sales Cloud for Outlook ,
the following error occurs.


Application experienced technical difficulties. Further troubleshooting should be done by technical support.
@@@@message:The remote server returned an unexpected response: (502) Bad Gateway.

InnerExceptiond:The remote server returned an error: (502) Bad Gateway.


The issue can be reproduced at will with the following steps:
1. Log into Outlook
2. Do a sync


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms