Integration Error: "Didn't understand relationship 'Field_Name__r' in field path" (Doc ID 1965371.1)

Last updated on SEPTEMBER 08, 2015

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

The integration is failing when an action is clicked or simply trying to open a quote. A sample error is:

Could not perform Action: Open Quote
During commerce integration Process ID: 4653759, Name: SFDC Opportunity - Import
An error occurred while communicating with the partner site.
Error message from the partner site:
INVALID_FIELD:
OwnerID, Sales_Organization__r.name,Sales_Organization__r.Other_Field__c
ERROR at Row:1:Column:304
Didn't understand relationship 'Sales_Organization__r' in field path. If you are attempting to use a custom relationship, be sure to append the '__r' after the custom relationship name. Please reference your WSDL or the describe call for the appropriate names.

Changes

 A custom object was added in Salesforce and the information is being pulled from that object.

Cause

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