Agents Are Logged Into The Agent Console But The CLICK To CHAT Button Is Not Appearing on Our Website (Doc ID 1965797.1)

Last updated on FEBRUARY 10, 2015

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

Our Agents are logged in, but the chat invitation is not being offered to our customers.
 

Solution

Sign In with your My Oracle Support account

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