Fusion PIM: Problems Uploading Double Byte Japan Kana Shift Data To Product Management (Doc ID 1966074.1)

Last updated on JULY 07, 2017

Applies to:

Oracle Fusion Product Hub - Version 11.1.8.0.0 and later
Oracle Fusion Product Model - Version 11.1.8.0.0 and later
Oracle Fusion Product Hub Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Consolidate Product/Service Master Data-Manage Import Batches

When attempting to upload Japanese language based descriptions into FBDI and upload to Fusion Product Model the content is corrupted
the following error occurs.

ERROR
-----------------------
Data content for product description shows as ???????????


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Populate FBDI interface with double byte Kana shift data alongside western such as "N-メチル-2-ピロリドン/18L"
2. Upload data to Fusion
3. Japanese shift chars are lost - all displays in Fusion as "N??????-2-??????/18L"
4. Creating through UI with cut and paste all ok


Cause

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