Fusion PIM: Problems Uploading Double Byte Japan Kana Shift Data To Product Management

(Doc ID 1966074.1)

Last updated on JULY 07, 2017

Applies to:

Oracle Fusion Product Hub - Version and later
Oracle Fusion Product Model - Version and later
Oracle Fusion Product Hub Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Consolidate Product/Service Master Data-Manage Import Batches

When attempting to upload Japanese language based descriptions into FBDI and upload to Fusion Product Model the content is corrupted
the following error occurs.

Data content for product description shows as ???????????

The issue can be reproduced at will with the following steps:
1. Populate FBDI interface with double byte Kana shift data alongside western such as "N-メチル-2-ピロリドン/18L"
2. Upload data to Fusion
3. Japanese shift chars are lost - all displays in Fusion as "N??????-2-??????/18L"
4. Creating through UI with cut and paste all ok


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