Cannot Generate OAuth Token Between CPQ Cloud 2014 R2 and Salesforce Sandbox Organizations (Doc ID 1966303.1)

Last updated on JULY 27, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R2 to 2014 R2 [Release 2014]
Information in this document applies to any platform.

Symptoms

When using CPQ Cloud version 2014 R2 on a non-production site along with version 5 of the Salesforce Integration Package in a sandbox organization, tokens cannot be generated to authenticate the user.

This can be observed in one of two ways:

Changes

 A combination of upgrades and changes must occur:

Cause

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