"Error in Submission" is Displayed on the Login Page and No Users Can Login (Doc ID 1967098.1)

Last updated on JULY 11, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

On : Instantis EnterpriseTrack version 8.7,

When attempting to access the login page, the following error occurs.

ERROR
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Error in Submission...
     
Review the errors shown below, click the button at left, and try to correct the errors noted. Then submit again.
     
The URL you tried to access no longer exists. This is usually due to maintenance on the application. Please go to the application login page and start over.

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STEPS
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The issue can be reproduced at will with the following steps:
1. Go to the login page

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the application to manage projects.

Cause

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