Cannot Blank Primary Contact In Main Opportunity Details UI (Doc ID 1967230.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion Opportunity Management Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Opportunity Management - Version 11.1.9.2.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.9.1.0 version, Extensibility

ACTUAL BEHAVIOR
---------------
Cannot blank Primary Contact field from main Opportunity Details UI

EXPECTED BEHAVIOR
-----------------------
Should be able to blank Primary Contact field from main Opportunity Details UI


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Simplified UI > Opportunity > Primary Contact > Search link > select and add a new contact
> save

2.If need to remove any contact, user need to do
Simplified UI > Opportunity > Edit one opty > Contacts tab > remove an y contacts
> Save

3.
Simplified UI > Opportunity > Edit one opty > Primary Contact field is empty

4.
Should be able to do :

Simplified UI > Opportunity > Edit one opty > select blank in Primary Contact LOV
This should be possible at least if on one (primary) contact is exiting in Opportunity
When attempting to do so the following error occurs:
Row validation method validatePrimaryContactExists failed for row with key oracle.jbo.Key[300000708207326] in OpportunityEO


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot blank Primary Contact field in Opportunity Header detail UI

 

Cause

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