Contacts: Some Contact Fields Are Not Getting Updated Through Manual Upload and/or Auto Synch
(Doc ID 1967602.1)
Last updated on MARCH 16, 2022
Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10] Information in this document applies to any platform.
After attempting a contact upload to update existing contacts in your Eloqua database via Audience > Contacts, or via auto-synch you notice that only some of the fields are updated, while other fields have maintained their original values.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!