Contacts: Some Contact Fields Are Not Getting Updated Through Manual Upload and/or Auto Synch
(Doc ID 1967602.1)
Last updated on SEPTEMBER 16, 2019
Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10] Information in this document applies to any platform.
After attempting a contact upload to update existing contacts in your Eloqua database via Audience > Contacts, or via auto-synch you notice that only some of the fields are updated, while other fields have maintained their original values.
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