Error Message When downloading Outlook Plug-In from preferences screen for 'Sales manager' role (Doc ID 1968712.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

In Rel9 of OSC

'An active deployment package is not available for the user.' error occurring while downloading Outlook installer for sales manager. For Sales Rep its working fine.

Cause

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