Engagement Rate Showing NIL Value
Last updated on SEPTEMBER 15, 2016
Applies to:Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.
Users are having problems within the Engagement Rate report with in Posts > All posts.
When switching to the 'Engagement' drill down of the post reporting, there are many posts with no value and a tool tip stating "rate is not displayed due to a data quality issue with the data received from the social network".
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