Unable To Add From Favorites On Sites With Multiple Commerce Processes (Doc ID 1969090.1)

Last updated on AUGUST 31, 2015

Applies to:

Oracle BigMachines CPQ Cloud Service - Version N/A to 2014 R2 [Release 2013 to 2014]
Information in this document applies to any platform.

Symptoms

When attempting to call the action Add to Quote from the Favorites page, the following error occurs:

Selected Items Cannot be Added to Existing Quote. Could not find valid invocation rule.

From the error logs:
"com.bm.xchange.services.commerce.process.CmBsProcessInvocationServiceImpl.printInvocationButtons(CmBsProcessInvocationServiceImpl.java:239) - Either no invocation rule defined for shopping cart button Add to Cart or Shopping cart is disabled for the target process."

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms