Last updated on SEPTEMBER 29, 2015
Applies to:Oracle BigMachines CPQ Cloud Service - Version 2013 Spring and later
Information in this document applies to any platform.
When attempting to print a document in Microsoft Word (RTF or DOCX), certain images to do not print. The following error is seen within the printserver_stdout.log (which captures information when building documents within BMI to be printed):
warning: failed to load image "$IMAGE_URL$": ICC APP2 encountered without prior JFIF! (line #, column #)
The image works fine when printing within a PDF document.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms