Saved Search Is Not Working For All The Users

(Doc ID 1969693.1)

Last updated on MARCH 17, 2017

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

Saved search on a custom object is not working for all the users

EXPECTED BEHAVIOR
-----------------------
It should be working for all the users

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Navigator->Customer Invoice Page.
2. Wanted to hide all Invoices when someone navigates to the Customer Invoice page,
3. So added 1 field called "Created by" and gave some user name who has not created any invoices so that user can get no invoices.
4. and created a saved search called "customer Invoices" by adding "created by".
5. But the saved search created is only applicable to this user id only.
6. Want this customization to be applied to all the users


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms