Rich Text Editor Only Captures First Line Of Text Using Internet Explorer 11 in 2014 R2

(Doc ID 1970276.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R2 and later
Information in this document applies to any platform.

Symptoms

This is associated with Bug 20448521 - RICH TEXT EDITOR WILL NOT SAVE CONTENT IN IE 11

When using Internet Explorer 11, the Rich Text Editor function does not save correctly within Oracle CPQ Cloud Version 2014 R2.

Upon entering a Rich Text Editor, typing within the text area, typing enter, and then continuing to type will create a break between the lines.

 

The behavior in IE 11 is that the first line of text will not be captured once you save.

When using Firefox or Chrome, the issue does not occur.

Cause

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