Incorrect Territorries Getting Assigned To Simplified Leads (Doc ID 1970856.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Lead Management Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

The customer has a requirement where in they want to drive the Lead assignment on Simplified Leads that contain only Contact Address. When they run the lead assignment on Simplified Leads with only Contact Address, incorrect Territories are getting assigned to the Leads.

Steps to replicate:

1. Login to Simplified UI
2. Navigate to Leads application
3. Create a new lead and populate only the Contact Address section
4. Click Save and Continue
5. Click on Actions> Run Assignment
6. Incorrect Territories are getting assigned to the lead

 

 

Solution

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