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Credit Memo Invoice Not Selected With Message "Credit Reduces Payment Amount Below Zero" (Doc ID 1980277.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Manage Payments-Prepare and Record Payments

Credit Memo improperly not selected with message "Credit reduces payment amount below zero"


Credit reduces payment amount below zero

The issue can be reproduced at will with the following steps:
1- Pay each Document alone is set to No in the Supplier Site setup.
2- Create one Credit Memo for -1200€
3- Create one invoice on same Supplier for 12000€
4- Submit a Payment Process Request for the payment method used on both Invoices
5- Check Pending Installments review
6- The invoice for 12000€ is selected
7- The Credit Memo for -1200€ is no selected with the reason
Credit reduces payment amount below zero

The issue has the following business impact:
Due to this issue, Credit Memo Invoice is not selected in PPR.


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