Debug Window Showing When CTRL Key Is Pressed

(Doc ID 1980840.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.


On : 1.0 version, Customer Client


When click to chat icon shown on the screen , user unable to do multiple selection(holding control key). It is showing eStara Debugging pop up on the screen.

The debugging window does not block the ability of the user to make a selection when holding the control key.

The issue can be reproduced at will with the following steps:
1. On the Synchrony Financial page, press CTRL key to make a selection

The issue has the following business impact:
Due to this issue, users cannot make a selection when holding the control key.


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