Snapshot Node Not Visible For Accounts In Customer Tree (Doc ID 1981410.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion CRM Application Composer Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms


Snapshot menu is missing from Customer Tree


EXPECTED BEHAVIOR
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Snapshot should appear just about profile (as it did in REL 8) in the Customer Tree


STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Fusion Application
2. Click on Customers tab
3. On Customer overview page, drill down on Customer record
Notice that Snapshot is missing from Customer Tree

Cause

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