Unable to Access Alternate Page Templates

(Doc ID 1982402.1)

Last updated on OCTOBER 16, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to customize the templates or select an alternate, there is no available option. By default there should be alternates available. This type of behavior can be seen on recently provisioned sites. The following screenshot is a symptom of the issue.


 

The standard navigation path for page templates is defined as Admin >Styles and Templates > Page Templates.

On the Page Templates page, there are 16 different templates that the site uses for different areas of configuration. Out of these 16, only a few of them can be customized by the users, whereas the remaining contain alternate templates that are available by default. Refer to the list of available page templates below.

A list of the available templates are below with the alternates that are missing:

Page Template Name (variable name)Missing File
Templates for the Attribute Search Page(attrib_search_templates) attrib_search_template1.jsp
attrib_search_template2.jsp
Templates for the Model Comparison Page (model_compare_templates) model_compare_template1.jsp
model_compare_template2.jsp
Templates for the Model Profile Page (model_detail_templates) model_detail_template1.jsp
model_detail_template2.jsp
model_detail_template3.jsp
model_detail_template4.jsp
model_detail_template5.jsp
model_detail_template6.jsp
model_detail_template7.jsp
model_detail_template8.jsp
model_detail_template9.jsp
Templates for the Model List Page (model_list_templates) model_list_template1.jsp
model_list_template2.jsp
model_list_template3.jsp
model_list_template4.jsp
model_list_template5.jsp
model_list_template6.jsp
Templates for the Part Associations Page (part_associations_templates) part_associations_xsl.jsp
Templates for the Part Display Page (part_display_templates) part_display_xsl.jsp
Templates for the Parts Results Search Panel (parts_search_panel_templates) parts_search_panel_xsl.jsp
Templates for the Parts Search Results Page (parts_search_results_templates) parts_search_results_xsl.jsp
Templates for the Parts Search Page (parts_search_templates) parts_search_xsl.jsp
Templates for the Product Line Compare Page (pline_compare_templates) pline_compare_template1.jsp
pline_compare_template2.jsp
Templates for the Product Line Profile Page (pline_detail_templates) pline_detail_template1.jsp
pline_detail_template2.jsp
pline_detail_template3.jsp
pline_detail_template4.jsp
pline_detail_template5.jsp
pline_detail_template6.jsp
pline_detail_template7.jsp
pline_detail_template8.jsp
Templates for the Product Line List Page(pline_list_templates) pline_list_template1.jsp
pline_list_template2.jsp
pline_list_template3.jsp
pline_list_template4.jsp
pline_list_template5.jsp
pline_list_template6.jsp
Templates for the Quick Registration Page (quick_registration_templates) quick_registration_xsl.jsp
Templates for the Recommended Items Page Use Custom Template
Templates for the Serial Number Associations Page (serial_number_associations_templates) serial_number_associations_xsl.jsp
Templates for the Serial Number Search Results Page (serial_number_search_results_templates) serial_number_search_results_xsl.jsp

Cause

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