PJB: Unable To Transfer Credited Cancelled Invoices To Receivables
(Doc ID 1982482.1)
Last updated on APRIL 12, 2024
Applies to:
Oracle Fusion Project Billing Cloud Service - Version 11.1.8.0.0 and laterInformation in this document applies to any platform.
Symptoms
User is unable to transfer the Credited Cancelled Invoices to Receivables. These invoices are stuck with the status 'Release' even after running the 'Transfer Invoice Details to Receivables' process.
Expected Behavior
Invoice status should be 'Transferred'.
Replication Steps
1. Query the original contract invoice (transferred to Receivables)
2. Click on Actions > Credit> Cancel
3. A credit invoice is generated with approved status.
4. Release the invoice and Action > Transfer to Receivables
5. Invoice still stuck with 'Release' Status only.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |