My Oracle Support Banner

PJB: Unable To Transfer Credited Cancelled Invoices To Receivables (Doc ID 1982482.1)

Last updated on APRIL 12, 2024

Applies to:

Oracle Fusion Project Billing Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

User is unable to transfer the Credited Cancelled Invoices to Receivables. These invoices are stuck with the status 'Release' even after running the 'Transfer Invoice Details to Receivables' process.

Expected Behavior
Invoice status should be 'Transferred'.

Replication Steps
1. Query the original contract invoice (transferred to Receivables)
2. Click on Actions > Credit> Cancel
3. A credit invoice is generated with approved status.
4. Release the invoice and Action > Transfer to Receivables
5. Invoice still stuck with 'Release' Status only.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.