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After Setting Functionality To Send Invoices To Customers Via E-mail Gets The Error Cannot Determine The Bill-to Customer E-mail Address For Transaction INV: 10220. This Transaction Will Not Be Included In The Output. (Doc ID 1982909.1)

Last updated on FEBRUARY 08, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.1.9.2.0 version, after setting functionality to send invoices to customers via email, the following error appears:

ERROR
-----------------------
Cannot determine the bill-to customer e-mail address for transaction INV: 10220. This transaction will not be included in the output.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Navigator
2. Go to Scheduled Processes
3. Run "Print Receivables Transactions"
4. Review the log of the process and observed this warning. Also, the "Print Receivables Transactions: E-Mail Delivery" is not executed



Cause

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In this Document
Symptoms
Cause
Solution


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