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After Setting Functionality To Send Invoices To Customers Via E-mail Gets The Error Cannot Determine The Bill-to Customer E-mail Address For Transaction INV: 10220. This Transaction Will Not Be Included In The Output. (Doc ID 1982909.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


On Oracle Fusion, version, after setting functionality to send invoices to customers via email, the following error appears:

Cannot determine the bill-to customer e-mail address for transaction INV: 10220. This transaction will not be included in the output.

The issue can be reproduced at will with the following steps:
1. Go to Navigator
2. Go to Scheduled Processes
3. Run "Print Receivables Transactions"
4. Review the log of the process and observed this warning. Also, the "Print Receivables Transactions: E-Mail Delivery" is not executed


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