"Error - An Application Error Occurred" - This Message Is Coming Up For All Users Since Maintenance (Doc ID 1983476.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.1.8.0.0 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Compensation

"Error - An application error occurred" - This message is coming up for all users since maintenance

After patch Bundle 8.14 Users are receiving the following error message throughout the application in Compensation only


ERROR
-----------------------

An application error occured. See the incident log for more information.
An application error has occured. Your help desk can use the following information to obtain a more detailed description of this incident 183.
Server Domain: HCMDomain, Server Instance: Compensation_203, Application Name: HcmCompensationApp.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate anywhere in Compensation
2. Receive Incident errors


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to access compensation.

Cause

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