Sorting In Worksheet Generated Error (Doc ID 1983579.1)

Last updated on MARCH 01, 2017

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Manage Compensation

Sorting in worksheet generated error



When working in worksheet of any compensation plan, if user want to do sorting by any column, an error message will pop up. Then the system will hang and no further action including log off can be performed.



ERROR
-----------------------

 "An application error occurred. See the incident log for more information."



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1> Log in
2> Navigator >> Compensation
3> Act as Proxy Manager
4> Search for a manager
5> Click on any STIP plan listed
6> In the worksheet, click on E Number, or MBO Allocation to sort records by that column
7> The error message "An application error occurred. See the incident log for more information." will pop up.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms