Error ORA-20002 While Saving Custom Child Object

(Doc ID 1983752.1)

Last updated on MARCH 18, 2017

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to save Custom Object, the following error occurs
ORA-20002: 2 ORA-06512: at line 21


Reproducible Steps
1. Log into Fusion Applications
2. Navigate to Customers
3. Manage Customers
4. Drill down the Customer
5. Click on the Installed Base(Child) Custom Object
6. Enter all the details and click Save

Cause

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