Unifier: "Invalid company account" when trying to login into the Bid Access URL

(Doc ID 1983809.1)

Last updated on JULY 11, 2017

Applies to:

Primavera Unifier - Version 10.0 and later
Primavera Unifier Cloud Service - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

When trying to login into the Bid Access URL (i.e. http://host.exampleUnifierURL.com/pub/bids), the following error is presented to the users:

"Invalid company account. Please contact your system administrator"

This error appears both when entering correct login credentials and when entering incorrect username and password.

 

Cause

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