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Fusion Global Payroll: Unable To Load Payroll Element Definitions Using Payroll Batch Loader - JBO-29000: Unexpected exception caught: java.lang.IndexOutOfBoundsException (Doc ID 1984479.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version and later
Oracle Fusion Global Payroll - Version and later
Information in this document applies to any platform.


Please explain why we are unable to load Payroll element definitions using Payroll Batch Loader.

Upon creating batch header & batch and when we submit transfer batch process, it completes with following error:

The error message is:
Error while Processing of BatchLine no. : 1 with Id - NNNNNNNNNNNNNNNNNNNNNNNN
Task Action Name: TemplateEngineAPI
Status: Error
Request: /
Response: /
soapFaultException Client received SOAP Fault from server : JBO-29000: Unexpected exception caught: java.lang.IndexOutOfBoundsException, msg=Index: 20, Size: 20: Index: 20, Size: 20
BatchLine Status - E
Batch Header has been errored as one or more batch lines have error -
No. of lines successfully transferred: 0
No. of Batch Lines in error: 1


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