Fusion Benefits: The 'Total Cost To You' Fields Are Not Populating When Employee Is Making Benefits Selections (Doc ID 1986502.1)

Last updated on MAY 06, 2015

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Benefits - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

The 'Total Cost to You' fields are not populating when employee is making benefits selections

When an employee is making benefits selections through self-service, the 'Total Cost to You' fields are not populating. The Pretax Cost, After-tax Cost and Total fields remain at $0. So, the employee is not able to see how the benefits selection will cost him/her or might think it does not cost them anything.
 

Solution

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