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Fusion Benefits: The 'Total Cost To You' Fields Are Not Populating When Employee Is Making Benefits Selections (Doc ID 1986502.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version and later
Oracle Fusion Benefits - Version and later
Information in this document applies to any platform.


The 'Total Cost to You' fields are not populating when employee is making benefits selections

When an employee is making benefits selections through self-service, the 'Total Cost to You' fields are not populating. The Pretax Cost, After-tax Cost and Total fields remain at $0. So, the employee is not able to see how the benefits selection will cost him/her or might think it does not cost them anything.


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