Outlook synchronization failing with error "The value of the attribute ActivityTypeCode is not valid." (Doc ID 1986718.1)

Last updated on JULY 20, 2015

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Outlook Client

When attempting to share email with Fusion the following error occurs during sync:

ERROR
-----------------------
JBO-27023: Failed to validate all rows in a transaction
JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000000780248 ] in ActivityEO
The value of the attribute ActivityTypeCode is not valid.
[ERROR] [sync_issue]: Broken object #000000005B4DC8D79B292B46ABA64ED30ED981D204482100 : 'Pk1Value'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Outlook
2. Share email with Fusion
3. Start sync

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot share emails with fusion

Cause

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