Outlook synchronization failing with error "The value of the attribute ActivityTypeCode is not valid."

(Doc ID 1986718.1)

Last updated on JULY 20, 2015

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Outlook Client

When attempting to share email with Fusion the following error occurs during sync:

JBO-27023: Failed to validate all rows in a transaction
JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000000780248 ] in ActivityEO
The value of the attribute ActivityTypeCode is not valid.
[ERROR] [sync_issue]: Broken object #000000005B4DC8D79B292B46ABA64ED30ED981D204482100 : 'Pk1Value'

The issue can be reproduced at will with the following steps:
1. Open Outlook
2. Share email with Fusion
3. Start sync

The issue has the following business impact:
Due to this issue, users cannot share emails with fusion


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