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After an Upgrade of Documents Cloud Sync Manager to it no Longer Displays the Context Menu Option or Green Icons (Doc ID 1986739.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Content and Experience Cloud Service - Version and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Content and Experience Cloud - Version N/A and later
Information in this document applies to any platform.


User reports after upgrading the Windows Sync Manager to the context menu no longer has the Oracle Documents menu option or the "green icons" on synchronized files.




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