Unable To Merge Contacts Under The Same Account : A similar relationship with an overlapping date range already exists for this period. (HZ-120022) (Doc ID 1986790.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Trading Community Data Quality - Version 11.1.9.2.0 and later
Oracle Fusion Data Quality Matching Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to submit a Duplicate Resolution Request with 2 contacts from the same Organization, the following error occurs.

ERROR
An error occurred when running the merge
service. Check the server log file for more information.: A similar relationship with an overlapping date range already exists for this period. (HZ-120022)


STEPS
Simplified UI > Contacts > do a search > select some contact by using check box  > Action > Submit Merge Request

BUSINESS IMPACT
Due to this issue, users cannot run duplicate resolution request for some contacts that are belonging to the same organization

Cause

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