No Data Found ORA-06512 when Attempting to Create Remittance Bank (Doc ID 1987872.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Set Up Order Fulfillment-General Setup for Accounts Receivable

When attempting to Create Remittance Bank Account, the following error occurs:

ERROR
-----------------------
ORA-01403: no data found ORA-06512: at line 1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Create Remittance Bank Account
2. Populate all required fields and GL Accounts.
3. Click Save. Error occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create remittance bank accounts.

Cause

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